{"version":"1.0","provider_name":"Digital Main Street","provider_url":"https:\/\/digitalmainstreet.ca\/fr","title":"A Guide To Maximizing Customer Retention","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"oMFl3zKiwg\"><a href=\"https:\/\/digitalmainstreet.ca\/fr\/tool\/a-guide-to-maximizing-customer-retention\/\">A Guide To Maximizing Customer Retention<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/digitalmainstreet.ca\/fr\/tool\/a-guide-to-maximizing-customer-retention\/embed\/#?secret=oMFl3zKiwg\" width=\"600\" height=\"338\" title=\"&laquo; A Guide To Maximizing Customer Retention &raquo; &#8212; Digital Main Street\" data-secret=\"oMFl3zKiwg\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/digitalmainstreet.ca\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Keep Doing What They Love and Expect Making promises that you cannot keep is a sure way to lose customers. Grayson Lafrenz from\u00a0Forbessuggests that you should do what you say you are going to do to ensure you are meeting the expectations that you set with customers. Keep in mind that some customers leave because [&hellip;]","thumbnail_url":"https:\/\/digitalmainstreet.ca\/wp-content\/uploads\/2018\/11\/DMS-Banner.jpg","thumbnail_width":800,"thumbnail_height":400}