{"id":227138,"date":"2023-01-26T12:19:10","date_gmt":"2023-01-26T17:19:10","guid":{"rendered":"https:\/\/digitalmainstreet.ca\/?p=227138"},"modified":"2023-01-26T12:25:26","modified_gmt":"2023-01-26T17:25:26","slug":"how-to-start-an-e-commerce-business","status":"publish","type":"post","link":"https:\/\/digitalmainstreet.ca\/fr\/how-to-start-an-e-commerce-business\/","title":{"rendered":"How to Start an E-Commerce Business"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"\/\/www.youtube.com\/embed\/haYgjs5zUtE\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<p><span class=\"ql-font-huge\">E-commerce businesses are more popular than ever. Customers prefer the convenience and selection provided by online shopping, and the pandemic has pushed even more people to shop online.<\/span><\/p>\n<p><span class=\"ql-font-huge\">According to\u00a0<\/span><a class=\"ql-font-huge\" href=\"https:\/\/retail-insider.com\/retail-insider\/2020\/07\/retail-e-commerce-explodes-in-canada-amid-covid-19-pandemic\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Stats Canada\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Stats Canada<\/a><span class=\"ql-font-huge\">\u00a0, the pandemic has accelerated the shift away from physical stores with a growth in e-commerce of 110% in 2020.\u00a0<\/span><a class=\"ql-font-huge\" href=\"https:\/\/www.trade.gov\/knowledge-product\/canada-ecommerce\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Experts expect an additional 5.21 million users\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Experts expect an additional 5.21 million users<\/a><span class=\"ql-font-huge\">\u00a0to shop online in Canada in 2021.<\/span><\/p>\n<p><span class=\"ql-font-huge\">With that in mind, you will find plenty of opportunities to delve into online sales. And low barriers to entry have made starting an e-commerce business an appealing prospect for aspiring entrepreneurs. But while it\u2019s easy for anyone with a bit of knowledge of e-commerce and a few resources to get started, it\u2019s a fiercely competitive market. The pandemic caused many brick-and-mortar store owners to switch to an e-commerce model, and brand loyalty is eroding.<\/span><\/p>\n<p><span class=\"ql-font-huge\">To succeed in e-commerce and pull a profit, you will need to work hard and build a strong foundation. You will need to do market research;\u00a0<\/span><a class=\"ql-font-huge\" href=\"https:\/\/quickbooks.intuit.com\/ca\/resources\/growing-a-business\/how-to-identify-your-target-audience\/\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"understand your target audience\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">understand your target audience<\/a><span class=\"ql-font-huge\">\u00a0;\u00a0<\/span><a class=\"ql-font-huge\" href=\"https:\/\/quickbooks.intuit.com\/ca\/resources\/starting-a-business\/how-to-write-a-business-plan-templates\/\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"create a business plan\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">create a business plan<\/a><span class=\"ql-font-huge\">\u00a0; and take all the necessary steps to set up your business in compliance with federal, provincial, and local laws.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Beyond that, here are some essential tips to help you start a successful online business.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Xlarge__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">1. Choose an e-commerce model<\/span><\/h2>\n<p><span class=\"ql-font-huge\">When most people think of e-commerce, they think of an online store that is the digital equivalent of a brick-and-mortar store. However, there are a wide variety of e-commerce business models. Some require you to build your own e-commerce site, while others let you set up shop on an existing marketplace. Some require you to handle the process of manufacturing, marketing, selling, and shipping yourself.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Others allow you to make a profit without handling the product at all. Which model you choose will depend on the type of product or service you want to sell, how much money you can afford to invest in the business, your existing skills and competencies, and your time horizon for getting to profitability.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Here are some e-commerce models to consider:<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Business to Consumer (B2C)<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Using a B2C model, businesses sell directly to customers. This model works for both products and services and is what people commonly think of when they think of e-commerce.<\/span><\/p>\n<p><span class=\"ql-font-huge\">There are some variations on this model. For example, a direct-to-consumer (D2C) business model means the manufacturer is also responsible for distributing the product. You won\u2019t find a D2C business\u2019s products at a brick-and-mortar store or a third-party e-commerce website. Such companies only sell through their own physical or online store.<\/span><\/p>\n<p><span class=\"ql-font-huge\">A vital benefit of a D2C business model is that the customers can always trust the product to be original. Examples of D2C businesses include Endy, Hello Fresh, and Dollar Shave Club.<\/span><\/p>\n<p><span class=\"ql-font-huge\">But you don\u2019t necessarily need to be the creator of the product or service you are selling to operate a B2C e-commerce business. You can be a curator who brings together various products from other manufacturers\u2014an online version of a variety store or department store. You could also sell via a subscription model.<\/span><\/p>\n<p><span class=\"ql-font-huge\">No matter which model you choose, you need to think about how you will fulfill orders. You could take delivery of inventory and ship the products yourself, but you\u2019ll likely need a workspace for that.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Or, you could sell the product, collect the money, and have the product dropshipped by the manufacturer or a third-party service. The downside of dropshipping is that you don\u2019t have complete control over the customer experience, but you are the one who will be held accountable and receive negative reviews if customers are unhappy.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Business to Business (B2B)<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Using a B2B business model, one company buys goods or services from another company. They typically do not sell directly to individuals. B2B commerce is one of the\u00a0<\/span><a class=\"ql-font-huge\" href=\"https:\/\/www.forbes.com\/sites\/theyec\/2020\/04\/21\/why-b2b-e-commerce-is-a-top-growth-sector-today\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"fastest-growing e-commerce segments\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">fastest-growing e-commerce segments<\/a><span class=\"ql-font-huge\">\u00a0, and opportunities abound. However, this kind of business can cost more to start and take longer to get off the ground. The business buying process is more complex, typically involving more decision-makers and purchasing order processes. This model also requires you to consider how you will fulfill orders.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Consumer to Consumer (C2C)<\/span><\/h3>\n<p><span class=\"ql-font-huge\">The C2C business model connects customers with other customers to trade goods or services using your platform. It\u2019s the online version of a go-between, with the platform taking a cut of each transaction. eBay is an early example of this type of business. In the past few years, specialized C2C companies have sprung up, such as ThredUp and Poshmark for clothing; Airbnb for short-term rentals; and TaskRabbit for errands and household chores.<\/span><\/p>\n<p><span class=\"ql-font-huge\">C2C can offer higher profit margins and less hassle with products and fulfillment, but it can also take a long time to get off the ground. Sometimes also called two-sided marketplaces, you have to focus equally on attracting buyers and sellers.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Customer satisfaction can also be a challenge since not all sellers will deliver the same quality of goods and services, but the buyer will still associate the experience with your brand. Fraud is also a challenge, as these types of businesses are heavily targeted by criminals who set up fake listings to take the money and run.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Consumer to Business (C2B)<\/span><\/h3>\n<p><span class=\"ql-font-huge\">A C2B approach is an emerging category in which a brand\u2019s customers create value for the brand. An example is a blogger becoming a paid influencer for certain brands; becoming an affiliate seller of the brand\u2019s products; co-creating a product, service, or experience with the brand and marketing it to the audiences of both; or providing ad inventory for digital advertising companies.<\/span><\/p>\n<p><span class=\"ql-font-huge\">With this type of business, you don\u2019t have to worry about products or fulfillment. The main challenge is building a large enough audience to have the kind of influence that would attract a brand or drive enough traffic to your site to generate significant revenue from affiliate sales or ads.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">2. Determine your product(s)<\/span><\/h2>\n<p><span class=\"ql-font-huge\">Once you\u2019ve determined what business model best suits your aims, you need to find the right product. An ideal choice will be a product or service with high demand and low competition. Of course, that\u2019s easier said than done, especially when it seems like everything under the sun can already be found and purchased online.<\/span><\/p>\n<p><span class=\"ql-font-huge\">The key is to carve out a niche for yourself. Start by thinking about the things you are passionate about or have unique knowledge of, products that come out of your skills and intellectual property, products that are brand new to the market, bespoke versions of existing products tailored to a specific audience, or a novel solution to a big unsolved problem.<\/span><\/p>\n<p><span class=\"ql-font-huge\">How do you find these products? To get started, you can simply search for products to sell online. Keyword research can help you determine how many people might be looking for a particular product or service, and what it might cost to advertise for it. Google trends can alert you to emerging problems and hot products.<\/span><\/p>\n<p><span class=\"ql-font-huge\">If you\u2019re thinking of selling on an existing platform, do some research there to see what is on offer, what the prices are, and how much competition there is. Read reviews to see if customers are generally satisfied, or there are unmet needs you can fulfill. Search for related products to see if there are ancillary products such that you could put together a value-added package or come up with a better iteration of an existing product.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">3. Develop your brand<\/span><\/h2>\n<p><span class=\"ql-font-huge\">Developing a brand image and a brand voice that attracts your customers is crucial to customer acquisition for your new business in the first place. Customers will be loyal to your brand because of the high-quality products or services you offer, but they are attracted to your brand by what they think you represent.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Choose a business name<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Once you have decided on your offering, you\u2019ll want to choose a solid brand name. Aim for something catchy that also speaks to your offering rather than obscures it. It should stand out from the competition. Consider how your business name can be incorporated into the logo and other visual representations of the brand.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Be sure to research domain name availability. There are plenty of tools that can help you determine whether the domain for your potential brand name is available. Popular domain research tools include:<\/span><\/p>\n<ul>\n<li><a class=\"ql-font-huge\" href=\"https:\/\/www.name.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Name\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Nom<\/a><\/li>\n<li><a class=\"ql-font-huge\" href=\"https:\/\/ca.godaddy.com\/\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"GoDaddy\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">GoDaddy<\/a><\/li>\n<li><a class=\"ql-font-huge\" href=\"https:\/\/domains.google\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Google Domains\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Google Domains<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Hire a designer<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Since visual branding is a key element of a successful e-commerce site, you might consider hiring a professional to bring your brand to life. After all, your site is your storefront, and it needs to be as attractive. You\u2019ll want a total package that includes logo design, website design, and a visual branding stylebook to ensure consistent branding across all social and advertising platforms.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Here are some popular services you can use to hire designers:<\/span><\/p>\n<ul>\n<li><a class=\"ql-font-huge\" href=\"https:\/\/www.upwork.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Upwork\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Upwork<\/a><\/li>\n<li><a class=\"ql-font-huge\" href=\"https:\/\/www.fiverr.com\/\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Fiverr\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Fiverr<\/a><\/li>\n<li><a class=\"ql-font-huge\" href=\"https:\/\/www.truelancer.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-action=\"interacted\" data-object=\"content\" data-ui-action=\"clicked\" data-ui-object=\"link\" data-ui-object-detail=\"Truelancer\" data-ui-access-point=\"\" data-sku=\"\" data-wa-link=\"\" data-object-detail=\"\">Truelancer<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">4. Setup your website<\/span><\/h2>\n<p><span class=\"ql-font-huge\">Building your website is the online equivalent of building your store. There are two parts to that\u2014the storefront and then the back of the shop where operations are carried out.<\/span><\/p>\n<p><span class=\"ql-font-huge\">If you are looking to create your website from scratch, you can hire website developers to do it for you. However, if you are looking for a quicker option, you can choose from various\u00a0<\/span>e-commerce development services<span class=\"ql-font-huge\">\u00a0or other platforms available online. Think online marketplaces like eBay, Etsy, Shopify, and Amazon.<\/span><\/p>\n<p><span class=\"ql-font-huge\">When choosing an e-commerce platform, consider how much control it provides you, how user-friendly the interface is, and whether the platform will support your brand image and other business requirements.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Set up Google Analytics and Search Console<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Setting up Google Analytics helps you understand how your users interact with your website. You can use this information to make their experience better and to build well-informed campaigns. Setting up Search Console helps you take care of security and maintenance issues like malware, hacking, site load errors, and server errors, thus ensuring a seamless experience for your users.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">5. Implement e-commerce software<\/span><\/h2>\n<p><span class=\"ql-font-huge\">You don\u2019t need to be tech-savvy to run an e-commerce business successfully. Tech companies have developed several platforms that allow you to handle different business processes without much hassle. Here are some tools and software you should look for when building your e-commerce business:<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Shopping cart software<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Shopping cart software allows your customers to place an order online and select the payment option easily. You can choose to set up a shopping cart function yourself on your website, or you can use platforms like Shopify to have ready-to-use shopping cart software. This allows you to collect payments upfront via credit card, PayPal, or other popular payment gateways.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Key considerations are that it is secure, simple to use, and in line with the payment methods you want to offer your customers.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Shipment tracking software<\/span><\/h3>\n<p><span class=\"ql-font-huge\">If you want to keep your customers happy, keep them informed. Shipment tracking software allows you to do just that. By using shipment tracking software, you can keep the information of all your shipments in one place and allow your customers to check their order\u2019s status at any given moment.<\/span><\/p>\n<p><span class=\"ql-font-huge\">If a dropshipper is handling fulfillment for you, make sure that their services include shipment tracking. A good provider will push back the shipment information to your system so that your customers can easily track their packages.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Analytics software<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Analytics tracking software allows you to keep track of the activity on your website as well as other online platforms that you are using. Such software can be a source of great insights about your customers, product popularity, search trends, and market demand.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Some of these software programs require qualified data scientists, while others use artificial intelligence to simplify the analytics to a level that they become easily understandable by people without much technical knowledge. Using analytics tracking software, you can use the power of big data to guide your customer service, product development, and marketing decisions.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Marketing automation software<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Every business needs a digital marketing presence, and email marketing can help businesses build a brand. Using marketing automation software can be a great idea if you are new to e-commerce and do not have enough expertise to come up with the right marketing strategies or enough budget to experiment with different marketing techniques.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Using marketing automation software eliminates the need for hiring a whole team of employees. The software helps you grow and get new customers through lead generation, campaign analysis, and the use of that analysis to create new, better, more targeted, and more fruitful campaigns.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Loyalty management software<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Loyalty management software is an excellent tool for customer retention. The software identifies your repeat customers and helps you reward them for their loyalty, which is an excellent tactic for customer retention. It also identifies potential repeat customers and can be used to send incentives like gift cards and coupons to keep them coming back.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">6. Build marketing and lead generation campaigns<\/span><\/h2>\n<p><span class=\"ql-font-huge\">No matter what e-commerce business model you choose, there\u2019s no growth without marketing. Here are some of the ways in which you can generate online sales through marketing:<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Paid ads<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Paid advertising is the fastest way to reach your customers. It can also be very expensive. If you\u2019re interested in paid marketing, Google and Facebook are the best places to start because they have the largest reach, offer easy-to-use platforms, and return a ton of data that you can use to make your ad programs more and more effective.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Organic growth and search engine optimization (SEO)<\/span><\/h3>\n<p><span class=\"ql-font-huge\">SEO refers to creating content so that when internet users search the internet for the things relevant to the content you have posted, your content shows up in the search results for free. But it would be a mistake to think of SEO as free advertising because it takes time and effort, and can take a long time to pay off. However, it is something you should invest in from the start, and build on as you grow. If this is outside your skill set, hire a professional.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Influencer marketing allows you to leverage the popularity of successful individuals on social media to your benefit. You can reach out to bloggers and influential personalities to review your products in exchange for free products or other benefits. You can also pay them to create sponsored content promoting your brand to their followers.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h3><span class=\"ql-size-bold ql-font-heading04\">Word of mouth and referrals<\/span><\/h3>\n<p><span class=\"ql-font-huge\">Word-of-mouth and referral marketing is the kind of marketing that has the most profound effect. Word-of-mouth marketing is when your consumers have a good experience with your product or service and they, of their own accord, decide to tell others about it. These days, word of mouth and referrals are largely accomplished through ratings and online reviews.<\/span><\/p>\n<p><span class=\"ql-font-huge\">Although this kind of marketing doesn\u2019t require any out-of-pocket investment, you may need to come up with an operationalized way to solicit such reviews from happy customers. The key ingredient\u2014and the main investment\u2014is in creating the kind of customer experience that customers want to tell people about. Positive word of mouth is the culmination of everything that goes before\u2014choosing the right business model and product, creating a beautiful brand, and ensuring a seamless purchase and delivery experience.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"Spacer_module_small__dd3e7e90 Spacer_module_mobile_Large__dd3e7e90 Spacer_module_tablet_Large__dd3e7e90 Spacer_module_desktop_Large__dd3e7e90\" data-testid=\"spacer\">\u00a0<\/div>\n<\/div>\n<div>\n<div class=\"Responsivetext_responsivetext__3adcf43c Responsivetext_blackColor__3adcf43c Responsivetext_responsivePadding__3adcf43c Responsivetext_responsiveMargin__3adcf43c\" data-testid=\"Responsivetext\">\n<div class=\"text\">\n<div class=\"resp-text-wrapper\">\n<h2><span class=\"ql-size-bold ql-font-heading03\">Get started with your e-commerce business today<\/span><\/h2>\n<p><span class=\"ql-font-huge\">Technology has made it relatively easy and inexpensive to start an e-commerce business, especially when compared to the capital investment required to open a physical storefront. And economic predictions for the growth of e-commerce are rosy. But make no mistake, there is no such thing as easy money in e-commerce. It\u2019s highly competitive, and many markets are already saturated. However, with careful research and planning and the smart use of resources, you can succeed.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Originally posted by Intuit Quickbooks <a href=\"https:\/\/quickbooks.intuit.com\/ca\/resources\/starting-a-business\/how-to-start-an-e-commerce-business\/\">sur ce site<\/a>.\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>E-commerce businesses are more popular than ever. Customers prefer the convenience and selection provided by online shopping, and the pandemic has pushed even more people to shop online. According to\u00a0Stats Canada\u00a0, the pandemic has accelerated the shift away from physical stores with a growth in e-commerce of 110% in 2020.\u00a0Experts expect an additional 5.21 million [&hellip;]<\/p>\n","protected":false},"author":29818,"featured_media":227141,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[611],"tags":[550,21788],"class_list":["post-227138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","tag-digital-marketing","tag-e-commerce"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Start an E-Commerce Business - Digital Main Street<\/title>\n<meta name=\"description\" content=\"To succeed in e-commerce and pull a profit, you will need to work hard and build a strong foundation. 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