Mercury Professional Solutions Assists Businesses With HR

by Digital Main Street   |   December 21, 2021   |   Share this:  

Stephanie Mayers is the owner of Mercury Professional Solutions, a business and human resources support team based out of Brampton, Ontario. Mercury Professional Solutions offers consultations, virtual administrative support, and custom HR packages. To support businesses during the pandemic, they have digital products tackling topics like remote onboarding and work from home policy templates. 

Mercury Professional Solutions fosters increased productivity, strategic planning, and efficient delivery of services so that business owners can focus on their core business values, activities, and growth. 

Stephanie created Mercury Professional Solutions following years of experience working in the employment and social services sectors. The organization was influenced by the experiences that newcomers, family, and youth face when they work for companies who are not aware of basic employment standards, health and safety protocols, or universal human rights. 

As a service-based business, Stephanie was hesitant whether an online store would be beneficial to Mercury Professional Solutions. After gaining more information about the ShopHERE powered by Google program through the informational webinar, she signed up for the program.

Mercury Professional Solutions had a website previously, and the ShopHERE program allowed her to replicate the look and feel of her main website with the additional features of allowing clients to have access to schedule appointments and the ability to purchase services directly from the website.

“Since the launch of my ShopHERE site, I have noticed some inadequacies of my original website and am considering utilizing my online store as my main website.”

Stephanie particularly loves how easy it is to make corrections, add to her website, and the many guides that Shopify has for their online store builder.

Stephanie found her eCommerce Coordinator to be knowledgeable, efficient, and was able to set up her store quickly. They had open communication with Stephanie to ensure the vision for her store was executed and had all the desired features for client ease and accessibility. There was a fast turnaround for the changes Stephanie wanted to make to the website and her coordinator provided beneficial tips and resources to maximize her use of the online store. 

During the preparation to launch the store, Stephanie took the time to rebrand and innovate. Stephanie has thought about not only ways to reach clients but how they can assist businesses with services and provide free resources, like the digital downloads mentioned previously to help businesses navigate work from home policies during the pandemic. Stephanie is a firm believer in life-long learning and has taken any downtime she has to learn more. She is grateful to learn new ways to grow and expand as a business owner.

Not only has Stephanie launched a website, but with the help of her coordinator, she also created a Facebook ad account, received Facebook ad credits, and added a Facebook Pixel to target the right clientele. She’s also learned that Google accepts virtual stores and is able to maximize her SEO and make it easier for clients to leave reviews. With the launch of her online store, she is able to garner a larger reach of potential clients and grow in 2021. 

“Innovation is key to success and the pandemic has taught us that adaptation is vital to survival.”

Stephanie suggests utilizing the ShopHERE program is a great starting point to obtaining greater visibility for your business and insights into the possibilities your business can reach. 

“It can all start with an online store.”

If you’re looking for support with HR in your business, Mercury Professional Solutions builds collaborations and partnerships with businesses to ensure workers are protected by complying with employment laws and legislation, while still maintaining a successful business. You can find them at mercuryprosolutions.ca.

If you want to build your own online storefront, even if you’re a service-based business, you can sign up for the ShopHERE Powered by Google program here.

About Digital Main Street

Digital Main Street was created by the Toronto Association of Business Improvement Areas (TABIA) with direct support from the City of Toronto. DMS is also supported by a group of strategic business partners, including Google, Mastercard, Shopify, Microsoft, Facebook, Intuit QuickBooks, Square, Yellow Pages and Lightspeed.

Continued investment from the Province of Ontario, through the Ministry of Economic Development, Job Creation and Trade (MEDJCT) has allowed the ongoing expansion the Digital Main Street Platform in order to support more businesses going digital across Ontario.

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