Shypyard is an agency and app connector that helps Shopify merchants integrate data silos and fragmented backend systems, such as ERP, inventory management system, CRM and POS. We specialize in helping omni-channel retailers, and helping merchants find and create value using headless commerce architectures.
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We were interesting in using Shypyard to do a custom integration with our Zendesk ticketing system. Specifically, we wanted to sync Zendesk ticket tags to their corresponding Shopify orders so we could better understand in the Shopify platform where our returns/exchanges were coming from. Shypyard has a very flexible coding environment and the team was very helpful in helping us out with some custom code.
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The Shypyard team was amazing. I almost feel bad for the amount of time they spent understanding my needs for my integration and exactly how my business is set up, creating a solution and making tweaks. Their communication was super quick and clear and within a couple of weeks they built the perfect integration that is saving me HOURS of work every week. Awesome experience and the code is working perfectly. Highly recommend.