Restaurant Dining Automation

Dining Automation combines our digital ordering solution and food delivery robots to streamline the dine-in experience. Automate time-consuming and tedious tasks to improve efficiency and reduce operational costs.

Branded online ordering website

1. 1. Independent online store with business’ own domain name; the entire ordering process stays on the same website – 3rd-party alternatives redirect customers instead of staying on client’s website
   2. Supports multiple languages. Customers can order in their preferred language, merchants can see/print order in their preferred language;
   3. Goopter supports scan-to-order for dine-in, pick-up and delivery orders; Customers scan a QR code to order & pay right on their mobile devices.  Eliminate the need for paper menus and save costs.
   4. Multiple menu support – Allow businesses to offer multiple menus for customer selection.
   5. Accepts the most popular forms of payment – Credit card, ApplePay, Google Pay, Paypal, WeChat Pay, AliPay, EMT, Cash 
   6. Payment directly goes to the merchant’s bank account without delay unlike 3rd-party platforms that collect money from customers, deduct commission and send the balance to the merchant periodically;
   7. Rewards & loyalty tools
      1. Reward points – Merchants can set how many points to give for purchases and how much customers can redeem per order
      2. Automatic discounts – First-time discounts, Discounts based on order total
      3. E-gift cards
      4. Discounted-upselling – Merchants can choose what items to upsell based on customers’ cart items or order total and how much discount to offer

Comprehensive business management system (Goopter Biz App)

1. 1. Merchants can manage their entire store from a single place
      1. Manage/view all ongoing and past orders – Accept, reject, make changes to existing orders
      2. Manage items – Modify product description, pricing, images, availability, etc.
      3. Manage store information – Business hours, store images, store description
      4. Print receipts – support printing different items to different printers, automatic order printing; supports different format of receipts; multiple language options for receipt print out;
   2. System automatically collects customer information. The merchant has direct access to their own customer database and exclusively owns these records; over time, the customer database will grow and be a valuable asset for the merchant, and they can use it for future promotions and marketing; v.s. 3rd-party platforms do not share customer records with merchants, they aren’t able to effectively connect with their customers;
   3. Analytical tools: Daily, monthly, and yearly sales reports
   4. Supported on multiple device types like desktop, tablets, and smartphones. Merchants can reuse existing computers and printers.
   5. Orders can be directly sent to merchant’s existing cashier and kitchen printers. Save time by eliminating the need for manual order input.
   6. Surcharge settings – Merchants can apply automatic surcharges to cover overhead costs
   7. Tips setting – Merchants can set default tips, tip options, and use percentage or dollar amounts
   8. Availability settings – Merchants can make items only available at specific times or days
   9. Flexible payment settings – Merchants can set which forms of payment are allowed for each order type. (e.g. pay in person for pick-up orders) 
   10. Guest Checkout – For faster checkout, merchants can let customers order & pay without having to provide their information
   11. Auto accept orders – Merchants can even define when to auto accept orders to increase efficiency
   12. QR Code tool – Merchants can generate, print QR codes to link to their online store or for in-store scan-to-order
   13. And more…

Delivery Robot can delivery the food to customer’s table, time saving for the waiters.