Get ahead: parcel pickup helps your online store operate more effectively
Small and medium businesses that tapped into Canada’s e-commerce boom – online sales are expected to reach $40 billion by 2019 – know the importance of fulfilling orders as quickly as possible. But, as you grow, balancing the volume of orders and the expectations of savvy Canadian online shoppers can make speedy fulfillment challenging. How can you keep up?
An easy way to soothe growing pains while enabling faster, easier shipping is to use parcel pickup instead of trekking to a post office. Amber Stafford, the busy co-manager of Victoire Boutique’s Toronto location, recently decided to use the parcel pickup service and likes the results. “Before, I had to wait until the store closed then head to a postal outlet in a taxi – we don’t have a store vehicle and our combined parcels can be heavy – and wait in line. Now they get out that much faster, no more cab fares and it’s way more convenient for me!” explains Stafford.
When does parcel pickup make sense?
As online sales grow, you may identify with these barriers to fulfilling orders in a timely fashion:
- Business has expanded to the point that finding time (or space in the car) to drive to the post office is increasingly tough.
- Staff are spending more time on shipping runs and less time focused on selling and other crucial elements to your growth strategy, such as marketing, customer service and improving your online store.
If these issues seem familiar, consider using a parcel pickup service to win back valuable time.
Parcel pickup explained in 57 seconds:
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Sources: Canadian Online Retail Forecast, 2014 to 2019, Forrester Research Inc, October 14, 2014. E-commerce Channel Report 2014, NPD Group, September 2014