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Craft Innovations

Nombre d'années d'activité : 5 et moins
Emplacement du siège social : Toronto, On, Canada

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Usability audit of the website / app

We help to identify the usability issues of the website or mobile application that lead to lower conversion rates and customer satisfaction.

A website usability audit is a comprehensive review and analysis of a website’s or mobile application  user interface and user experience.
This process involves evaluating how easily and efficiently users can navigate and interact with the website. The audit typically covers aspects such as the website’s layout, design, content, navigation structure, and accessibility.
The goal is to identify any usability issues or barriers that might prevent users from achieving their goals smoothly, like finding information, book a meeting or completing transactions. 

Two Craft Innovations Usability experts conduct an audit independently to avoid biases.

As a deliverable, you will get actionable recommendations on what should be done to address the issues. Based on the report, you can implement changes by your internal team, or we will help you.

Time of audit completion: 21-30 days.

 

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