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What is the Grow Your Business Online program?

Applications for the Grow Your Business Online program are now CLOSED. We are no longer accepting applications. If you have any questions please email [email protected].

For businesses that have already applied, please note: Grant funds are limited, and only those with a signed and valid grant agreement will have a grant available to them. Grant Agreements will be completed on a first come, first served basis.

The grant is administered by Prosper NWT and is not administered by Digital Main Street.

The objectives of the Grow Your Business Online program are to:

Provide small business owners with a micro-grant of $2,400 to help with costs related to adopting e-commerce.

Provide small business owners with access to a network of eCommerce advisors where they can receive support and guidance.

Partners

Digital Main Street Partners

Participant Requirements

Applications can only be submitted by a small business that meets all of the following criteria:

  • Is a for-profit business (including for-profit social enterprises and co-operatives)
  • Is a registered or incorporated business
  • Is a consumer-facing business
  • Can be accessed by end use consumers or provides in-person services to consumers
    • Businesses that are not considered consumer-facing are those that focus primarily on wholesale trade or sell only to other businesses. Businesses that engage in drop shipping or online reselling are also not considered consumer-facing. 
  • Has at least one employee on payroll that is not the owner or a contractor (full time or part time, but for at least three months prior to application) or have had at least $30,000 in annual revenue in the most recent tax year.
  • Must commit to maintaining digital adoption strategy for six months after participation in the program
  • Must consent to participating in follow-up surveys, sharing information with the Government of Canada (ISED and Statistics Canada), and having the name of the business published as a recipient of funding
  • The following types of small businesses are ineligible:
    • Corporate chains, franchises or registered charities
    • Representatives of multi-level marketing companies
    • A brokerage firm and their agents (real estate, investment, insurance, etc.)
    • Businesses that engage in online reselling or drop-shipping businesses reliant on third party suppliers
    • Wholesale or distribution businesses and manufacturers (unless their business model includes direct sales to the end consumer) 

Eligible / Ineligible Costs

Eligible Costs Ineligible Costs

Please note that all eligible costs must show a direct tie in to implementing a new e-commerce store in your proposed spending plan. Anything that is not tied to directly selling products or services online, will not be an eligible expense.

Please note that any transactions deemed to be non-arms length between a successful grant recipient and their chosen service provider will be ineligible.

A non arms length transaction is defined as a transaction made between related parties as described in Section 251 of the Income Tax Act.

  • Costs related to the implementation or improvement of a digital e-commerce plan (e.g. online reservation/booking tools, online ordering systems, electronic payments)
  • E-commerce software including:
    • Software to track and manage product inventory, as well as fulfill and ship orders,
    • Software for product databases
    • Software to track sales, market to customers, offer discounts, maintain a loyalty programs
    • Software to simplify marketing
    • Cyber Security software or certifications
  • 20% of the cost of Hardware and accompanying software up to 20% of the grant total.
    • For instance, if a small business buys a new e-commerce integrated point of sale (POS) system that costs $1,300, CDAP will cover 20% or $260.
    • The maximum amount of the grant that can be allocated to hardware and related non e-commerce software is 20% of $2400 or $480
  • Costs related to website search optimization
    • Note: plan cannot be strictly website search optimization, it needs to be tied to overall e-commerce implementation plan, and not a standalone item.
  • Costs related to the installation of an e-commerce platform (including subscription fees/costs)
  • Costs of back-office solutions to support an e-commerce strategy
  • Costs of social media advertising
    • Note: plan cannot be strictly social media advertising, it needs to be tied to overall e-commerce implementation plan, and not a standalone item.
  • Costs related to the creation of customer databases
  • Hiring a consultant/agency to execute Digital Marketing initiatives related to your e-commerce store
  • Development of new e-commerce website
  • Upgrading existing e-commerce site for added functionality (i.e., new plugins, or features)
    • Please note redesign of an existing site is not eligible
  • Software required to implement e-commerce solution
    • Note: all software must be directly tied to the selling of goods and services online, and you will need to clearly outline this in your submitted plan.
  • Digital Main Street and the NWT Business Development and Investment Corporation (BDIC) reserves the right to determine what is eligible/ineligible on an as needed basis. These are merely an outline and represent best practices.
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