Omnichannel Retail Explained: The Power of Customer-Centric Commerce

February 25, 2021

How do you engage, educate and sell to customers? Beyond traditional and multichannel retail approaches, omnichannel retail puts the customer at the center of the shopping experience, giving them more opportunities to engage with your business across multiple channels—and giving you more opportunities to build lasting relationships with them, generate more revenue and assure sustainable business growth over time.