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PRODUCT OR SERVICE
Managed IT Services
Our Managed IT services include a dedicated service desk, SLA, priority scheduling, automated patching and AV software support.
Contact us today to learn more about how we can optimize your business operations.
FAQ
1) How Fast is the Service Desk?
As a Managed client you will receive priority in our support queue to ensure your needs are met as fast as possible. We prioritize on various factors including impact to your business and urgency.
2) How does pricing work?
Managed Services are designed around your business to ensure the critical components of your operations are monitored, patched, and supported. Pricing is determined based on the number of endpoints you have us manage. For a detailed review and quote please contact us.
3) Which Operating Systems do you support?
We support all current Microsoft Windows, Mac OSX, and Linux operating systems as well as those which are end of life. Operating Systems which are considered end of life or legacy by their vendor will be supported and we can assist you in performing an upgrade to a current generation operating system as part of our project services.
4) What is the expected Service Level Agreement (SLA)?
Your business is unique and so are your requirements of your technology. As such ManagePoint offers custom SLA terms designed around the requirements of your technology and your business.
