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DCon

Years in business: 6 - 15
Head office located: Toronto, On, Canada

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PRODUCT OR SERVICE

Managed IT Services

Outsource your IT, not your ownership.

Unreturned phone calls. Questionable security decisions. Weeks lost in ticketing systems. Call trees designed to lose you. Rude and unhelpful IT staff.

It’s no wonder most companies hate their software developers, their IT consultants, and their tech support. 

But not us.

 

OUR CLIENTS LOVE US

Because we know that while technology is core to every business, it is only a means to an end. You don’t care what platform / software your system runs on – as long as it runs

You just need your systems to work. We make that happen. Seamlessly, gracefully, and with minimal intrusion. 

 

SECURITY-IN-DEPTH

It’s easy to let security slip, but as more companies move to the cloud, security becomes even more vital. The majority of SMB companies that have a security issue, simply don’t make it through.

We make layered security-in-depth simple for our clients: from basics like two-factor authentication and Identity and Access Management to policies, procedures, and systems that are secured from the ground up, there’s nothing we implement that doesn’t have a security component.

Learn more about our Security Services here.

 

COMMUNICATION IS KEY

We return phone calls. Emails are answered. Problems are not only solved – they’re explained. Politely and with minimal tech-babble.

And our job doesn’t stop at keeping your systems running. We visit, we evaluate, and we recommend technologies and solutions that will reduce costs, streamline processes, and help your business grow.

 

YOU OWN YOUR NETWORK

And through it all, you always own your network. Our systems and processes provide you full access to your passwords, access codes, licence keys: all the data we have on your systems, you have too. Other IT companies keep your data locked away and use it to hold you hostage.

We love our clients, but your needs change, and if you’re ready to move on, we make sure the transition is graceful and painless. 

 

THE BEST OF THE BEST

Best of all, our outsourced model brings years of technical experience at a fraction of the cost of even a junior full-time IT staff.

Contact us for more information on how we can help manage your internal IT systems.

 

 

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