PRODUCT OR SERVICE
Needs Assessment for Training and Learning
A Needs Assessment is a component of change management.
A Needs Assessment is important when a gap has been identified.
The environment around that gap must be assessed in order to fill it creatively, affordably, sustainably, and efficiently. As a third-party consultant I help your organization build an analyze your data so that you feel confident about the ecosystem of learning solutions as your team moves forward.
Data can include:
- Interviews
- Surveys
- Review of situation specific data such as:
- Call logs
- Sales reports
- Recent organizational policy changes
- LMS/CMS structure
- Existing learning content
- Learning objectives mapped against performance indicators
- Org charts
A Needs Assessment results in a report with the following:
- Identifies the sources of the gap and the major stakeholders involved
- Describes the data and methodologies used to analyze the gap
- Itemizes possible ways to fill the gap
- Recommends a specific solution pathway
- Itemizes and prioritizes general scope of most desireable and sustainable solution pathway
A Needs Assessment takes time but saves time in the end.