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Forward Matters Consulting

Years in business: 5 or less
Head office located: Saint John, New Brunswick, Canada

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Process Improvement & Customized Training Material

We look at the entire organization for bottlenecks and areas of inefficiency, identify an appropriate solution, aid in the implementation, and provide customized learning material for maximum success.

During a digital transformation, it’s critical that any consultant or third party has a deep understanding of the business. We want to know as much about the operations of the organization as possible before a solution is decided on.

We then aid in the implementation of the solution if a third party implementation team is necessary. We act as the bridge between office speak and technology speak. Communication and input from the entire team is crucial so we want every future user to be involved in the implementation process.

Finally we provide customized training material to mitigate the leading reason that digital transformation projects fail – user adoption.

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