PRODUCT OR SERVICE
Social Media Services
Today’s customers expect more from a brand. They want to have a voice and feel heard. They want to be educated and entertained. They want to have their needs met and understood without having to ask. Enter social media marketing. In a recent study, 71% of participants indicated that they would purchase from a brand after having a positive, connected social media interaction. 23% surveyed noted they would boycott a brand following a negative interaction.
These days, your customers are online researching your products and services long before they spend their money with you. The business that creates and maintains an active, engaging social media presence stands to benefit significantly over any brand that is silent online. Your customers want to connect!
Learn more about the FBC approach to organic and paid social media here.