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Get Essential Customer Feedback Through Your Receipts
Get Essential Customer Feedback Through Your Receipts
Customer reviews are a vital part of growing your business. They let you know what you can do to make your business better and the act of asking for reviews can create loyalty among your customers. This is why we have Square Feedback, a new free feature that helps you hear directly from your customers—giving you the opportunity to thank customers for their patronage, improve what isn’t working or privately ‘win them back’. You can even offer refunds or coupons through Square Feedback.Turning Bad into Good: How To Handle Bad Reviews
November 18, 2019
Turning Bad into Good: How To Handle Bad Reviews
November 18, 2019
According to stats, a staggering 93% of customers read online reviews to decide if they should make a purchase or not. And about 68%of those customers said that positive reviews had a bearing on their purchase decision.