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Customer Engagement

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From the blog

40 Customer Service Stats to Know in 2020

January 06, 2020

40 Customer Service Stats to Know in 2020

January 06, 2020

Businesses and consumers have a very different relationship than they did a few decades ago. Back then, what mattered most to customers were low prices ...

Here’s what you should know about 3 shopper behaviour trends driving this year’s holiday season

December 02, 2019

Here’s what you should know about 3 shopper behaviour trends driving this year’s holiday season

December 02, 2019

Want to deliver great customer experiences? Here’s what not to do

August 22, 2018

Want to deliver great customer experiences? Here’s what not to do

August 22, 2018

Connected Consumer Study: Digital assistants and the future of emerging technology in Canada

July 10, 2018

Connected Consumer Study: Digital assistants and the future of emerging technology in Canada

July 10, 2018

Canadian retailers: Are you realizing the full value of your online advertising?

August 30, 2017

Canadian retailers: Are you realizing the full value of your online advertising?

August 30, 2017

Today, 77% of in-store purchases are influenced by digital. That raises the question, “What’s the offline value of an online ad?” Here, we look at ...

Three Ways Mobile Is Changing Canadians' Expectations

July 03, 2017

Three Ways Mobile Is Changing Canadians' Expectations

July 03, 2017

At this point, most Canadian brands have some presence on mobile. But it's not enough. Consumer expectations are higher than ever—and the sky's the limit ...

What is a Customer Journey

September 20, 2016

What is a Customer Journey

September 20, 2016

The concept of the customer journey is a marriage between knowing your target customer and adapting all interactions with them to encourage them to move ...

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Related Vendors

Amity

Related Events

Customer Engagement during COVID-19: How to stay top of mind for your customers during this time.

Monday, April 06, 2020

Book Now

Customer Engagement during COVID-19: How to stay top of mind for your customers during this time.

Date / Time

Monday, April 6th, 2020

10:00 am - 12:00 pm

Where

Online Webinar - Access from anywhere

Toronto, ON, Canada

Related Tools

SMS Marketing Guide For A Small Business

According to Statista, the number of smartphone users in Canada in 2021 is 31.88 million and is forecasted to reach 33 million in 2024. Meaning, if you want to reach a lot of people quickly to advertise your small business, the versatility of SMS marketing has good odds to work ...

5 easy content marketing wins for digital beginners

Five Ways to Find New Customers

Moving forward with your business means experimenting with new strategies to grow. With that in mind, business development — identifying new customer bases and building relationships — should be a top priority. To help you out, we’ve put together five ideas for finding new customers to grow your business.

How Some Businesses Are Adapting Their Product Offerings

Right now the world is trying to adapt and adjust to a new normal. The same goes for businesses and how customers shop and interact with them.

Get Essential Customer Feedback Through Your Receipts

Customer reviews are a vital part of growing your business. They let you know what you can do to make your business better and the act of asking for reviews can create loyalty among your customers. This is why we have Square Feedback, a new free feature that helps you hear ...

Using 'phygital' to connect the online and offline worlds will allow you to create closer, more efficient, and human customer experiences.

Originally published on www.wearemarketing.com

Using 'phygital' to connect the online and offline worlds will allow you to create closer, more efficient, and human customer experiences.

The Invisible Opportunity ebook by Microsoft

3 Unexpected Ways Shoppers Turn to Video in the Store Aisle

This article was originally published on the Think with Google Blog

3 Unexpected Ways Shoppers Turn to Video in the Store Aisle

How to Convert Social Media Followers Into Paying Customers

This article was originally published on the Bookmark Blog

How to Convert Social Media Followers Into Paying Customers

What is TikTok, Who Uses It, and Should You Care About It?

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Product Offers

Branding & Customer Engagement

by
C3 Solutions

omNovos Personalized Automated Customer Engagement (PACE)

by
omNovos, Inc.